KSA orders bet365 operator to meet Dutch duty of care within four weeks
The KSA issued a binding instruction to Hillside New Media Malta, operator of bet365, after an audit found shortcomings in its response to signs of gambling-related financial distress. The company has four weeks to comply with its duty of care obligations or face possible further sanctions; the regulator also cited an unsuitable income questionnaire and incorrect net deposit limit calculations.
Hillside must address the KSA’s duty-of-care findings and correct its income questionnaire and net deposit limit calculations.