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Kansspelautoriteit fines ComeOn parent €750,000 over duty-of-care failures

Enforcement & compliance

The Kansspelautoriteit fined Tulipa Ent Limited, the parent company of ComeOn Casino in the Netherlands, €750,000 for failing to meet its duty of care between December 2023 and September 2024. The regulator said its review of ten files involving young adults with high losses found that ComeOn failed to identify harmful gambling in time and often intervened too late or inappropriately.

The penalty concerns player-protection failures involving young adults with high losses.

Earlier fines and penalties by KSA

DateCompanyAmountStoryAppeal status
Not namedNot statedKSA asks land-based licensees to report signs of illegal gamblingNot stated
TOTO, Nederlandse LoterijNot statedKSA directs TOTO to address Wwft compliance deficienciesNot stated
Leo VegasEUR 500,000KSA fines LeoVegas €500,000 over customer duty-of-care failuresNot stated
Vbet, SCGO LimitedNot statedKSA warns VBET parent SCGO Limited over anti-money laundering shortcomingsNot stated
JOI Gaming, JACK'SEUR 400,000Kansspelautoriteit fines JOI Gaming €400,000 over role-model advertisingNot stated

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