The KSA fined LeoVegas €500,000 over failures to meet its duty of care, according to the report. The regulator said the company did not act promptly after a customer deposited and lost tens of thousands of euros in a short period.
The sanction highlights the KSA’s enforcement of operators’ customer duty-of-care obligations.
| Date | Company | Amount | Story | Appeal status |
|---|---|---|---|---|
| JOI Gaming, JACK'S | EUR 400,000 | Kansspelautoriteit fines JOI Gaming €400,000 over role-model advertising | Not stated | |
| Unibet | EUR 4,000,000 | KSA fines Unibet €4m over Dutch duty-of-care breaches | Not stated | |
| 711 | Not stated | KSA orders 711 to remove influencer gambling promotions | Not stated | |
| ComeOn Group | Not stated | Netherlands Gambling Authority warns Tulipa Ent over AML compliance | Not stated |
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Sweden’s Administrative Court upheld an SEK12m penalty against Videoslots, according to the report, confirming a sanction first imposed in April 2025. The case concerned alleged failures to meet player-protection duties; Videoslots disputed the findings and said it had strengthened its safeguards.
Entain said it has begun consulting on changes to its customer care operation that could remove up to 400 roles across multiple locations. The company said the roles represent part of its approximately 2,000-person customer care workforce and linked the changes to efforts to address higher UK gambling taxes.
The High Court in London began a trial on 4 June over whether Betfair owed a duty of care to Luke Ashton, who died by suicide in April 2021. His widow alleges Betfair’s betting incentives contributed to his death; the operator denies liability and argues that Ashton did not disclose his gambling problem. The trial is continuing.
The UK Gambling Commission fined Betfair £2 million for failing to respond promptly to indicators of gambling harm, the report said. The Commission cited cases including a customer who placed more than 300 bets worth £20,000 in seven hours before a manual review; separately, judges upheld a ruling rejecting Lee Gibson’s claim for recovery of £1.5 million in losses.
The KSA ordered Endorphina Limited in Malta and Endorphina Ltd. in Cyprus to end partnerships with unlicensed gambling websites accessible from the Netherlands, reportedly. The regulator said inspectors found its games on 28 such websites in 15 instances between 12 January and 19 February 2026; Endorphina disputed aspects of the regulator’s findings and said it had not received investigation details.