KSA discusses duty-of-care findings with Dutch online casinos
The Kansspelautoriteit held a roundtable on 4 December with licensed online casinos in the Netherlands to discuss duty-of-care research, the regulator said. Discussions covered Cruks notifications, player contact requirements and account closures; Unibet and Holland Casino Online were cited for often submitting complete notification files.
The discussion gives licensed operators practical regulatory feedback on player interventions and reporting.