KSA plans stricter checks on Dutch gaming halls’ duty of care
The Kansspelautoriteit said it will use findings from inspections of 20 Dutch gaming halls in December 2023 and January 2024 to improve duty-of-care practices. It sent each venue a letter with improvement points and said it will issue guidance to permit holders later in 2024 before monitoring compliance more strictly.
Gaming halls face further guidance and stricter compliance monitoring on player interventions and duty-of-care practices.