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Kansspelautoriteit creates online duty-of-care supervision department

Regulation

The Kansspelautoriteit has established a Duty of Care Online department to strengthen oversight of online gambling operators in the Netherlands. The authority said it will review provider records and signals from players, and monitor compliance with duty-of-care rules. It linked the department’s creation to an earlier investigation that found differences in providers’ interpretations and shortcomings.

Operators may face closer scrutiny of their duty-of-care policies and player-risk indicators.

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