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KSA orders Hillside to improve Dutch player affordability checks

Regulation

The Netherlands’ Kansspelautoriteit (KSA) ordered Hillside New Media Malta to demonstrate compliant player-protection checks, giving it four weeks from 13 November 2025. Hillside objected to the designation, while bet365 said it rejects the allegations and will contest them through the legal process; the KSA warned of possible further sanctions, including a fine or licence revocation.

The dispute concerns how operators assess affordability when customers seek to exceed deposit limits in the Netherlands.

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