The Kansspelautoriteit published guidance for amusement arcades and casinos to improve how land-based gambling providers meet their duty of care. The regulator said the guidance includes practical tools and staff information; it also sent arcades a separate guide to identity and Cruks checks.
The guidance gives land-based operators practical direction on player protection and venue access checks.
The day’s most important stories, free. One email a day.
The KSA fined LeoVegas €500,000 over failures to meet its duty of care, according to the report. The regulator said the company did not act promptly after a customer deposited and lost tens of thousands of euros in a short period.
The KSA fined Unibet €4m in the Netherlands for breaching duty-of-care obligations over a two-year period, according to the report. The penalty follows a separate six-figure fine issued by the authority in September.
Dutch state secretary Claudia van Bruggen said she is working on a ban on advertising for online gambling and is considering how it can be implemented and enforced. She said the work will focus first on remote gambling, with land-based gambling questions to be considered after that legislative process is complete.
Novomatic Netherlands chief executive Reinier Schutte and Eurocoin Gaming sales director Geert Jansen said the group intends to continue investing in the Netherlands. They described a shift in the market from reel-based to video products and outlined Novomatic’s local activities, including equipment distribution, gaming operations, casinos and online games.
The Kansspelautoriteit (KSA) has asked land-based gambling licensees in the Netherlands to report indications of illegal gambling, according to a reported email to those businesses. The regulator cited possible signs including invitations to illegal poker tournaments and reports of gambling outside licensed channels; it also asked licensees to complete a survey of up to five minutes.