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Spain’s customer-service bill would add gambling advertising and payment rules

Regulation

A Spanish parliamentary committee’s opinion on a customer-service bill includes proposed changes to gambling regulation, as described by legal firm Loyra. The provisions would require prior consent for commercial communications, restrict campaigns to digital services with effective age controls, and limit promotions to users with verified identities and accounts open for at least 30 days. The proposal would also require player-owned payment methods, segregated accounts and a fraud-prevention manual; its legislative status is not stated in the source.

If enacted, the proposed provisions would impose new advertising, promotion, payment and compliance requirements on operators and suppliers.

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