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KSA warns 888 over Dutch-language customer service

Regulation

The Kansspelautoriteit (KSA) warned 888 after Godwits Limited reported longer live-chat waits when 888.nl launched in July 2025. The company said it hired additional staff and resolved a technical fault that had prevented some welcome bonuses from being credited automatically.

The warning highlights the need for operators to provide accessible Dutch-language customer support.

End-of-day close Evoke (EVOK), GBp, to 24 December 2025
Story date26 September 202524 December 2025

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