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KSA fines Tulipa Ent €750,000 for player-protection breaches in the Netherlands

Enforcement & compliance

The Netherlands’ Kansspelautoriteit (KSA) fined Tulipa Ent Limited €750,000 for failing to meet player-protection duties between December 2023 and September 2024. The regulator found breaches in all ten young-adult player files it reviewed, citing delayed or inadequate interventions and high deposit limits.

The fine concerns failures to identify and respond to signs of excessive gambling among young adult players.

Earlier fines and penalties by KSA

DateCompanyAmountStoryAppeal status
Leo VegasEUR 500,000KSA fines LeoVegas €500,000 over customer duty-of-care failuresNot stated
StarscreamEUR 840,000KSA orders Starscream to stop unlicensed Dutch gambling or face €840,000Not stated
Not namedEUR 734,000KSA fines unnamed operator €734,000 over player-protection failuresNot stated
Energy CasinoEUR 1,100,000The Hague court upholds Energy Casino fine despite turnover-calculation errorNot stated
Sarah Eternal SRL, Casino SkyEUR 900,000KSA fines Casino Sky €900,000 for targeting Dutch players without a licenceNot stated

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Regulation

Dutch regulator convenes player protection conference with 16 European countries

The Dutch gambling regulator organised a player protection conference on 8–9 September 2025, attended by regulators, researchers and experts from 16 European countries. Participants discussed youth protection, illegal gambling and advertising, and the use of player data to identify risk factors; working groups are due to meet for the first time in 2026.

The Dutch gambling regulator organised a first Player Protection Conference that brought regulators together with scientists, researchers and experts from 16 European countries. The conference focused on strengthening player protection through international cooperation, knowledge exchange and the development of joint measures.

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