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Dutch consumer groups seek player compensation from six gambling operators

Regulation

The Consumentenbond and Stichting Consumenten Competition Claims said they want compensation for players from Bet365, BetCity, Holland Casino Online, Jacks, Unibet and TOTO over alleged harmful practices. They said they may take the claims to court if the operators do not agree to help. The Kansspelautoriteit said it was aware of the claims and had increased checks on player protection.

The claims may lead to compensation demands or court action, while the regulator has increased player-protection checks.

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Regulation

Dutch legal gambling sites stay online during PHP vulnerability as Cruks sign-ups stall

A serious PHP vulnerability that led several Dutch organisations to take websites offline did not cause confirmed outages at legal online gambling providers, CasinoNieuws.nl reported after checking 30 licensed sites. The Kansspelautoriteit took its own sites offline as a precaution and said registration in the Cruks self-exclusion register was not possible while DigiD was down. Oranje Palace said it does not use PHP, Unibet reported no problems, and Nederlandse Loterij took the TOTO Winkel site offline temporarily.

A serious vulnerability in the PHP programming language, which led several Dutch organisations to take websites offline as a precaution, had not caused confirmed outages at legal online gambling providers as of 21 October. The outlet said it checked the websites of 30 licensed online gambling providers and that all were reachable at the time of writing, and that logging in at all legal gambling sites worked without problems. CasinoNieuws.nl said it examined public technical characteristics of the gambling sites but could not establish which providers use the affected PHP software.

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