Victoria's VGCCC fined QuestBet A$80,000 for continuing to accept bets from a customer showing signs of gambling-related distress. The regulator said the customer requested credits and bonus bets more than 20 times between April and June 2023, and lost about A$15,000 over two months.
The penalty concerns failures to intervene when a customer showed signs of gambling-related distress.
| Date | Company | Amount | Story | Appeal status |
|---|---|---|---|---|
| ALH | AUD 38,000 | VGCCC fine costs ALH A$38,000 over minors accessing gaming rooms | Not stated | |
| Tabcorp | AUD 4,600,000 | VGCCC fines Tabcorp A$4.6 million and orders operational transformation | Not stated |
The day’s most important stories, free. One email a day.
Victoria’s Gambling and Casino Control Commission said inspectors visited 16 locations across the Grampians region during Horsham Cup Weekend, 16–18 October. It identified minor issues involving a YourPlay card, gaming-machine signage and bookmaker identification, and said it was working with operators to address them. The commission reported poker machine expenditure of A$13.7 million in Horsham for 2025/26.
Over the Horsham Cup Weekend, from 16 to 18 October, inspectors visited poker machine venues, TAB outlets and the Horsham Racing Club, with attention centred on the Rural City of Horsham. The teams called at 16 locations across the Grampians region, and no significant breaches were found. Suzy Neilan, chief executive of the Victorian Gambling and Casino Control Commission, said that within the Horsham Local Government Area every gaming venue and operator had been visited.
Reportedly, Victoria’s VGCCC plans to expand AI, data and predictive analysis under its three-year Strategy 2029. The regulator expects technology investments to deliver benefits from fiscal 2027-28 and improve early risk detection by fiscal 2028-29. It plans to allocate more resources to communities and demographic groups experiencing greater gambling harm.
Victoria’s gambling regulator, the VGCCC, said its Strategy 2029 will expand its use of technology, data and predictive analysis to identify gambling risks earlier. It expects benefits from technology and data investments in fiscal 2027–28, with improved data collection and risk targeting expected by fiscal 2028–29.
Victoria’s VGCCC is assessing social media posts about poker machines, gambling venues and wins for possible breaches of state advertising laws. The regulator said individuals convicted of a criminal offence could face fines of up to AU$24,421 and that it would launch a campaign to inform influencers about legal risks.
The Victorian Gambling and Casino Control Commission outlined its priorities for 2025–26, the regulator said. Its agenda includes modernising digital systems, intelligence-led oversight and harm reduction, alongside a five-year public awareness campaign. The VGCCC also plans to support mandatory carded play and pre-commitment systems.