SectorWire
SearchGet the daily briefing
Menu

Sogei describes Italy’s gambling monitoring infrastructure and data volumes

Regulation

Sogei’s Claudio Costa said Italy’s gambling monitoring system combines concessionaire systems with technology operated by the Customs and Monopolies Agency. He said it processes about 27 billion transactions a year and holds data on about 17 million active online gambling accounts, of which roughly half show activity.

The figures describe the scale of data available to support regulatory monitoring and analysis of gambling activity.

Connections

Request a correction

Keep reading

Regulation

ADM opens online gambling complaints portal for Italian customers

Italy’s Customs and Monopolies Agency (ADM) will open a portal for customers to escalate unresolved disputes with licensed online gambling operators from 10 September, according to the report. Operators must first respond within 72 working hours; ADM can review escalated cases and issue operational directions or take further measures if it finds a licensing breach.

Continue reading