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Massachusetts regulators examine sportsbooks’ betting limits and player disclosures

Regulation

The Massachusetts Gaming Commission examined data indicating that sportsbooks lower limits for some frequent winners while giving higher limits and VIP incentives to losing gamblers. Commission officials said affected players generally receive little explanation; the commission took no immediate action but agreed to consider requiring formal disclosures.

Potential disclosure rules could change how Massachusetts sportsbooks set limits and communicate restrictions to customers.

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MGC asks Massachusetts sportsbooks how they use AI

Massachusetts Gaming Commission (MGC) asked the state’s licensed online sportsbooks to explain how they use AI and machine learning. The voluntary request covers marketing, promotions, responsible gaming and VIP schemes; the MGC said it would keep responses confidential and use them to develop policy. The inquiry follows reporting about DraftKings’ use of machine-learning models to target customers likely to incur high losses.

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