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Chile’s SCJ brings two charges against Casino del Mar over disputed jackpot

Enforcement & compliance

Chile’s Superintendencia de Casinos de Juego (SCJ) brought two charges against Casino del Mar, operator of the Viña del Mar casino, following a customer complaint over an unpaid slot-machine prize claimed to exceed 3.816 million pesos. The allegations concern the operator’s handling of the complaint and whether machine 25,316 met certified operating standards; the source says the SCJ issued the charges on 28 October.

The proceedings put the casino operator’s complaint handling and slot-machine compliance under regulatory scrutiny.

Earlier fines and penalties by Superintendencia de Casinos de Juego and SCJ

DateCompanyAmountStoryAppeal status
Not namedNot statedChilean authorities close illegal Talca casino and detain 10 peopleNot stated
Entel, MovistarNot statedChile orders telecoms to block 37 online gambling domainsNot stated
Entel, MovistarNot statedSubtel orders DNS blocking of 37 more betting websites in ChileNot stated
Polla ChilenaNot statedPolla Chilena plans to report mirror betting sites for blocking in ChileNot stated
Polla Chilena de BeneficenciaNot statedChile’s Subtel blocks 42 betting sites as operators switch domainsNot stated

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