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AGCOM consults on gambling communications rules in Italy

Regulation

AGCOM has launched a consultation on responsible gambling communications in Italy, seeking to define the boundary between informational and promotional messages. The review follows a public call that drew more than 20 submissions and does not change the existing rules, according to the report.

Operators may receive clarification on how customer communications fit within Italy’s restrictions on gambling advertising.

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Regulation

ADM schedules eight-hour outage for gaming and other user-to-system services

ADM said it will carry out system upgrades on 14 November 2026, suspending specified user-to-system services from 08:00 to 16:00. Affected gaming services include the ODV GAD portal, operator register service, physical-gaming statistics system and concessionaire area; ADM advised users to plan around the maintenance window or use system-to-system services.

Italy's Agenzia delle Dogane e dei Monopoli reported a planned systems update for Saturday 14 November 2026, running from 8:00 to 16:00. During the work, certain user-to-system services on the agency's application portal will be stopped.

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