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AGCO fines theScore C$105,000 over player-protection breaches

Enforcement & compliance

Ontario’s Alcohol and Gaming Commission of Ontario fined theScore C$105,000 for breaches of responsible gambling and player-protection requirements. The AGCO said the operator failed to intervene as a high-risk player wagered C$2.5m and lost about C$230,000 over eight months, and relied on the player’s self-assessments despite questionable income documents. TheScore may appeal to the Licence Appeal Tribunal.

The fine highlights AGCO expectations for monitoring high-risk players and intervening when needed.

Earlier fines and penalties by AGCO

DateCompanyAmountStoryAppeal status
Not namedNot statedAGCO removes more than 50 illegal gaming machines in OntarioNot stated
Mark Anthony GroupCAD 40,000AGCO fines Mark Anthony Group C$40,000 over retailer paymentsNot stated
Great Canadian EntertainmentCAD 151,000AGCO fines Great Canadian Entertainment C$151,000 over age-check failuresNot stated
Great Canadian Casino Resort TorontoCAD 120,000AGCO fines Great Canadian Casino Resort Toronto CAD$120,000 over dealer collusionNot stated
BetMGMCAD 110,000AGCO issues C$110,000 penalty to BetMGM Canada over inducement marketingNot stated

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