ACMA fines Tabcorp AU$4.003m over VIP marketing messages
Australia's ACMA fined Tabcorp AU$4,003,270 after finding that TAB sent more than 5,700 VIP marketing messages that breached spam laws. The breaches included messages without adequate sender details or consent and messages lacking an unsubscribe option. Tabcorp also agreed to a three-year enforceable undertaking covering an independent review, quarterly audits and regular reports to the ACMA.
The findings and audit requirements set direct-marketing compliance obligations for wagering operators.