SectorWire
SearchRegister
MenuClose

ACMA fines Betchoice A$1m over self-exclusion breaches

Enforcement & compliance

Australia’s ACMA fined Unibet parent Betchoice Corporation A$1m for failing to close accounts belonging to people registered with BetStop. The regulator said the breaches involved more than 100,000 contraventions; 954 accounts were not closed, and 45 remained open for more than 190 days. Betchoice also entered a two-year court-enforceable undertaking, including an independent compliance review and refunds to affected customers.

The penalty and required compliance review put operators on notice about account closure duties under BetStop.

Earlier fines and penalties by ACMA

DateCompanyAmountStoryAppeal status
PointsBetAUD 500,800ACMA fines PointsBet A$500,800 over marketing and self-exclusion breachesNot stated
Not namedNot statedACMA orders Australian ISPs to block four illegal gambling sitesNot stated

Connections

Request a correction

Flag an issue

Keep reading

Enforcement & compliance

ACMA fines PointsBet A$500,800 over marketing and self-exclusion breaches

Australia’s Australian Communications and Media Authority fined PointsBet A$500,800 over spam and self-exclusion breaches, according to the report. ACMA found the company sent more than 800 unlawful marketing messages between August and November 2023, including contacts to people registered with BetStop, and accepted an enforceable undertaking requiring compliance-system changes and staff training.

Continue reading