The UK Gambling Commission imposed an £86,000 penalty on 888 over self-exclusion failures, according to a media report. The report said the commission identified human error and that the evoke-owned brand acted immediately to address the issue.
The penalty highlights compliance risks around operators’ self-exclusion arrangements.
| Date | Company | Amount | Story | Appeal status |
|---|---|---|---|---|
| Deadheat Racing | Not stated | UKGC suspends Deadheat Racing licence during suitability investigation | Not stated | |
| Playbook Gaming | GBP 250,000 | Playbook Gaming surrenders UK licences after £250,000 penalty | Not stated | |
| Deadheat Racing | Not stated | Gambling Commission suspends Deadheat Racing licences during review | Not stated | |
| Videoslots | GBP 650,000 | UK Gambling Commission fines Videoslots £650,000 over control failures | Not stated |
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The UK Gambling Commission fined Videoslots £650,000, issued a warning and required an independent audit after finding weaknesses in customer monitoring and anti-money laundering controls. The regulator said monthly deposit limits failed to account for initial deposits, while risk checks and source-of-funds reviews were not carried out effectively or promptly.
The UK Advertising Standards Authority upheld a complaint against Optival Ltd, which operates bestbookiesandbettingsites.co.uk, after a betting advertisement appeared in response to a search for self-exclusion information. Optival said it had not intentionally targeted those searches and that automated matching may have triggered the ad; it said it would expand its negative keyword safeguards.
A complaint about a gambling-related search advertisement that appeared when a user searched for “self exclusion bookies” has been upheld against betting affiliate website bestbookiesandbettingsites.co.uk. The ruling concluded that the advertisement had been irresponsibly targeted and might have been displayed to individuals who were actively trying to reduce or stop their exposure to gambling. The regulator’s Wednesday release stated that the paid search advertisement promoted online bookmakers and welcome bonuses following a user’s search for self-exclusion information.
The UK Advertising Standards Authority ruled against gambling affiliate website Best Bookies and Betting Sites after one of its search advertisements appeared in response to a query seeking self-exclusion information. The report says the ruling concerned an advertisement shown to a user looking for help with self-exclusion.
Allwyn UK told SBC News it was working with the UKGC on responsible gambling and player monitoring. It was reported that a British coroner had asked the regulator to include National Lottery draw games in Gamstop.
The UKGC announced on 1 March 2022 that 888 UK Limited would pay £9.4m following an investigation into social responsibility and money laundering failures. The regulator also issued a warning and required independent audits of the operator, which runs 78 websites.