Swedish ombudsman criticises Spelinspektionen over self-exclusion delays
Sweden’s Ombudsman criticised Spelinspektionen over its handling of a self-exclusion request made without electronic identification in summer 2024, saying the roughly month-long delay needed better explanation. The regulator has had procedures for manual Spelpaus exclusions since summer 2024; separately, it told SkillOnNet to add responsible-gambling links to a site and issued a ban against Nixxe BV for unlicensed online gaming in Sweden.
The findings concern self-exclusion access and required safeguards on gambling sites in Sweden.