Queensland sets time limits for revoking gambling exclusions
Source: OLGR Queensland
Queensland’s Office of Liquor and Gaming Regulation says a provider may accept an application to revoke a venue-initiated exclusion only after 12 months, with the patron limited to one application in any 12-month period. Providers must decide within 28 days; self-exclusion cancellation rules instead allow revocation during a 24-hour cooling-off period or after 12 months, with different effective dates.
Providers must apply distinct eligibility periods, decision deadlines and effective dates when handling exclusion revocations.