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ONCE and Complutense renew responsible gambling research chair for two years

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ONCE and the Complutense University of Madrid renewed their research chair on responsible gambling and its communication for another two years. The initiative, launched in 2021, will continue research into risk prevention and communication tools, including work on gambling-related messages and loot boxes.

The renewal extends research into gambling-risk communication and loot boxes, areas relevant to operators and responsible-gambling policy.

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Regulation

Cejuego asks Spain’s Consumer Ministry to investigate underage play claims against ONCE and SELAE

Cejuego said it had reported ONCE and Spain’s state lottery operator, SELAE, to the Ministry of Consumer Affairs over claims that minors and self-excluded people could gamble with them. Cejuego director general Alejandro Landaluce called for the ministry to make checks; the claims are allegations, not findings described in the report. The association also argued that public and private operators should face equivalent consumer-protection and advertising rules.

Spain's Cejuego has asked the Ministry of Consumer Affairs to carry out checks on ONCE and SELAE over claims that the public operators allow minors and people on self-exclusion registers to gamble, the association's director general said. Alejandro Landaluce, Cejuego's director general, said the association had raised the matter with the ministry and that the claims concern both ONCE's scratchcards and Loterías. The allegations are not findings, and the report describes no decision by the ministry or by the DGOJ.

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