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FanDuel responds to US lawmakers’ questions on VIP programme

Regulation

FanDuel responded to questions from three US lawmakers about responsible gambling and its VIP programme, ten days before their 24 August deadline. The company described training for VIP account managers and said they discuss spending limits, timeouts and self-exclusion with customers; its response did not address every question.

The exchange puts FanDuel’s VIP practices and responsible-gambling safeguards under scrutiny from federal lawmakers.

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FanDuel publishes betting data amid scrutiny of VIP marketing practices

FanDuel published customer betting data as lawmakers scrutinised its VIP programme and outreach practices in the USA. The company reported an average same-game parlay wager of about $14, with 90% at $30 or less, and said it had sent about 30 personalised athlete and celebrity videos to customers over two years. Lawmakers questioned whether safeguards were sufficient; FanDuel said the videos were not used to encourage continued gambling.

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