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Dutch regulator reports 31% fall in average player losses after rule changes

Regulation

The Netherlands’ Kansspelautoriteit reported that average losses per account fell 31% in the first eight months after player-protection rules took effect in the second half of 2024. The monthly average declined from €116 to €81, while gross gambling revenue also fell; the regulator found no significant reduction in channelling by player numbers.

The figures show operators the reported effects of deposit controls on player losses, revenue and channelling.

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Regulation

EU court applies player’s home-country law to losses at unlicensed casinos

The Court of Justice of the European Union ruled in the Wunner case that claims over gambling losses at an unauthorised casino are governed by the law of the player’s habitual residence. The case involved an Austrian resident seeking €18,547.67 from the directors of Malta-based Titanium Brace Marketing Limited over losses incurred in 2019 and 2020; the company had a Maltese licence but no Austrian authorisation.

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