DraftKings rejects allegations of AI targeting losing gamblers in congressional letter
DraftKings denied allegations that it used AI to target losing gamblers with perks and VIP treatment in a letter to three Democratic members of Congress last week. The company said its AI tailors offers by sport preference or wagering range, and estimated that 80–90% of offers are available site-wide rather than individually targeted.
The response addresses congressional scrutiny of DraftKings’ use of customer data and its marketing restrictions.