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AGCO issues guidance on player-harm standards for Ontario igaming operators

Regulation

Source: AGCO (Ontario)

The Alcohol and Gaming Commission of Ontario (AGCO) issued guidance on 29 May 2025 for registered igaming operators concerning practices to identify and support players at risk of harm under Registrar’s Standards 2.10 and 2.11. The regulator said the guidance clarifies its expectations and that operators are accountable for actively preventing gambling-related harm through their sites.

Operators receive clarification on their responsibilities under Ontario’s player-harm standards.

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Regulation

AGCO introduces central online gambling self-exclusion standards in Ontario

Ontario’s Alcohol and Gaming Commission of Ontario (AGCO) brought new standards into force for a central self-exclusion programme covering regulated online gambling in the province. The BetGuard system allows players to exclude themselves from all authorised sites at once; iGaming Ontario will operate it, and the AGCO said related notification changes create no new direct duties for operators or suppliers.

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