SectorWire
SearchRegister
MenuClose

ACMA warns VicBet and Topbet over self-exclusion marketing breaches

Enforcement & compliance

Australia’s Australian Communications and Media Authority (ACMA) issued formal warnings to VicBet and Topbet for sending marketing to people registered with the national self-exclusion register. ACMA also accepted a court-enforceable undertaking from Ultrabet after finding it reopened an account and sent marketing to self-excluded people; Buddybet received no further action after leaving the Australian market.

The cases set out operator compliance expectations for marketing and account access under Australia’s self-exclusion rules.

Earlier fines and penalties by ACMA

DateCompanyAmountStoryAppeal status
Unibet, BetchoiceAUD 1,000,000ACMA fines Betchoice A$1m over self-exclusion breachesNot stated
PointsBetAUD 500,800ACMA fines PointsBet A$500,800 over marketing and self-exclusion breachesNot stated
Not namedNot statedACMA orders Australian ISPs to block four illegal gambling sitesNot stated

Request a correction

Flag an issue

Keep reading

Enforcement & compliance

ACMA fines Betchoice A$1m over self-exclusion breaches

Australia’s ACMA fined Unibet parent Betchoice Corporation A$1m for failing to close accounts belonging to people registered with BetStop. The regulator said the breaches involved more than 100,000 contraventions; 954 accounts were not closed, and 45 remained open for more than 190 days. Betchoice also entered a two-year court-enforceable undertaking, including an independent compliance review and refunds to affected customers.

Continue reading