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ACMA secures Entain undertaking over more than 500 BetStop breaches

Enforcement & compliance

Australia's ACMA found more than 500 breaches of self-exclusion rules by Entain brands Ladbrokes AU and Neds AU, including opening accounts for people registered with BetStop and failing to close existing accounts. Entain entered an 18-month court-enforceable undertaking requiring an independent review of its compliance systems and implementation of recommended improvements.

Australian wagering operators face an enforceable requirement to identify self-excluded customers and close their accounts.

End-of-day close Entain (ENT), GBp, to 19 June 2026
Story date23 March 202619 June 2026

Latest reported results

Entain LSE: ENT

Financial year ended 31 December 2025

Revenue
GBP 5.26bn
Operating income
GBP 495.7m

Earlier fines and penalties by ACMA

DateCompanyAmountStoryAppeal status
ChasebetNot statedACMA warns Harris Bookmaking over BetStop promotion failuresNot stated
Santeda InternationalNot statedACMA seeks website blocking for MyStake and other sitesNot stated
Not namedNot statedACMA requests Google remove 57 gambling domains targeting AustraliaNot stated
TabcorpAUD 158,000ACMA fines Tabcorp A$158,000 over illegal in-play tennis betsNot stated
PolymarketNot statedACMA classifies Polymarket as unlicensed gambling in AustraliaNot stated

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