ACMA reportedly seeks answers from Ladbrokes over customer emails
Australia’s ACMA is reportedly seeking answers from Ladbrokes over emails to inactive customers with funds in their accounts. The messages warned that inactivity fees could apply if customers did not resume betting, and reportedly omitted the required BetStop information; the reports do not state that ACMA has made a finding.
The reported inquiry concerns responsible-gambling information required in operators’ electronic customer communications.