Stichting Reclame Code recorded three complaints about gambling and seven about online gambling in 2024, compared with nine and five respectively a year earlier. Its annual figures also included 16 decisions in casino, lottery or promotional gambling categories, two more than in 2023.
The complaint figures give gambling operators and regulators an indication of advertising complaints handled by the self-regulatory body.
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The Netherlands Gambling Authority (KSA) said it will take action against gaming halls and casinos examined in an investigation that found three venues admitted a visitor using another person’s identity document. Holland Casino in Eindhoven, Jack’s Casino in Utrecht and Casino Be One in Rotterdam were named. Holland Casino said additional checks were conducted but should have prevented entry.
JA21 MP Ingrid Coenradie has asked State Secretary Claudia van Bruggen about identity fraud controls at land-based casinos in the Netherlands. The questions followed a media test in which a reporter registered in Cruks was refused entry using his own ID at five venues but entered three others using colleagues’ IDs. Coenradie asked about identity-check guidance, staff training, visitor photographs and possible measures to improve checks.
The Amsterdam court upheld the Dutch finance ministry’s decision to withhold or redact material about Holland Casino’s return-to-player analyses in response to a public-information request. The ruling followed a challenge by Two Kings Consultants; the court found the ministry and Holland Casino had sufficiently shown that the casino competed in land-based and online markets.
The Netherlands' gambling tax increases generated about €2m in additional revenue in 2025 and an estimated €57m in 2026, well short of government forecasts, according to a joint monitoring report by the Ministry of Finance and regulator KSA. The tax rose from 30.5% to 34.2% on 1 January 2025 and to 37.8% on 1 January 2026.
The Dutch Finance Ministry and Kansspelautoriteit reported in June 2026 that higher gambling-tax receipts fell short of government targets. Tax revenue rose by €2 million in 2025 compared with 2024, while the 2026 forecast points to a €57 million increase; the report says other market changes make the tax rise's impact difficult to isolate.