Spelinspektionen fines Svenska Spel SEK100m over duty-of-care failures
Sweden’s Spelinspektionen issued Svenska Spel Sport & Casino a warning and SEK100m penalty for failures in its duty of care, the authority said. Its review covered ten customers during 17 October to 17 December 2021; the company said it disagreed with the decision and was considering an appeal, and that it had since developed its responsible-gambling measures.
The penalty and possible appeal affect the operator’s regulatory exposure and the handling of customers showing signs of excessive gambling.