The Responsible Online Gaming Association has published guidance for operators’ VIP programmes. Its recommendations include role-specific host training, automated reviews for risky behaviour, escalation to responsible-gambling specialists and responsible-gambling messages in VIP communications.
The guidance sets out practices operators can use to identify and respond to potential risk among VIP customers.
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The Responsible Online Gaming Association (ROGA) said it had adopted a voluntary marketing code for its eight operator members in the US. The rules cover real-money sports betting and iGaming promotions, apply to members and their marketing partners, and take effect within three months of publication.
The Responsible Gambling Council has published the first of six Sector Signals reports, finding that regulators in four markets are converging on the same four levers. The report examines a shift towards mandatory player protection measures.
BetMGM responsible gambling director Richard Taylor urged industry stakeholders at SBC Summit Canada to pursue enforcement against prediction-market platforms, saying regulated gambling operators do not compete under equal rules. He contrasted state-regulated betting operators with platforms such as Polymarket and Kalshi, which the source says are regulated federally by the CFTC; other speakers also raised concerns about young people’s exposure to such platforms.
Gaming Laboratories International vice-president Karen Marcela Sierra-Hughes joined a panel in São Paulo on regulation of B2B suppliers in Brazil's betting market, according to the report. The discussion covered regulatory expectations, tax implications and the effects of rules on the sector's structure.
iGaming Ontario introduced its BetGuard central self-exclusion system for the province’s licensed gambling websites, according to the report. The system was not yet operational; the report said it would allow users to exclude themselves from 82 licensed websites through one platform. Ontario operators would have to display BetGuard and block access and communications for centrally excluded users, among other requirements described by the AGCO.