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MPDFT investigates Blaze after consumer complaints in Brazil

Enforcement & compliance

The MPDFT reportedly opened a civil inquiry into Blaze after receiving consumer complaints about account restrictions, withdrawals, promotional terms and other practices. It requested information and documents from the company within 15 days; the inquiry could lead to measures including collective damages claims, with a possible sanction estimated at R$120 million.

The inquiry could expose Blaze to administrative or judicial measures and requires it to provide detailed account and promotion records.

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