The Massachusetts Gaming Commission says its PlayWell programme provides guidance and support to gambling patrons. The commission says the programme is available in person, online and by phone, with hubs at every casino; the Massachusetts Council on Gaming and Health manages its administration.
Casino and sports wagering patrons in Massachusetts can access PlayWell guidance, support and voluntary self-exclusion resources.
The day’s most important stories, free. One email a day.
The Massachusetts Gaming Commission voted to call FanDuel to an adjudicatory hearing over proxy wagers placed through Bill Simmons’s account. FanDuel reported 22 bets worth $21,800 across three August dates and voided them; the commission wants to examine how the operator allowed the bets and responded.
FanDuel will face an adjudicatory hearing, Massachusetts regulators decided unanimously on Thursday, after Simmons, founder of The Ringer, described proxy wagers on his August 30 podcast. The hearing will scrutinize the sportsbook's own conduct, and not only Simmons's.
The Massachusetts Gaming Commission is due to hear why Fanatics Betting and Gaming did not notify 132 patrons when it limited their wagering, reportedly. The alleged failures occurred between 29 July and 7 September, after a rule took effect requiring personalised explanations within 48 hours. The commission is also to hear about alleged proxy betting involving Bill Simmons and FanDuel; the investigation remains ongoing.
The Massachusetts Gaming Commission requires vendors to be licensed or registered before conducting business with a gaming establishment or sports wagering operator. The page describes separate categories for casino and sports wagering vendors and says non-gaming vendor registration lasts five years, with renewal required at least 30 days before expiry.
Daily fantasy sports contests in Massachusetts are regulated by the Office of the Attorney General under 940 CMR 34.00, according to the Massachusetts Gaming Commission. The rules aim to protect consumers and their families from unfair or deceptive practices, including unaffordable losses; the page lists registered operators.
The Massachusetts Gaming Commission says its funding includes an annual fee of $600 per slot machine, alongside assessments and fees charged to licensees and applicants. The commission states that it receives no taxpayer money or state appropriations; its budget and receipts are updated monthly, with the page last updated 28 October 2026.
Slot machine operators pay an annual fee that funds the Gaming Commission, and the Gaming Act sets that fee at $600 per slot. Licensees and applicants also owe the commission further assessments and fees. According to the commission, tax-payer monies and state appropriations do not fund it.