KSA warns Dutch operators over restrictions on player withdrawals
The Netherlands’ Kansspelautoriteit warned gambling operators against imposing conditions that delay withdrawals, after a player reported being unable to withdraw deposited funds from ZEbet. ZEbet attributed the incident to a technical error and said it acted to prevent a recurrence; the KSA considered a warning sufficient. The regulator also contacted Starcasino over contradictory terms, which the company amended.
Operators must ensure withdrawal terms and practices comply with the KSA’s requirement for prompt repayment of player balances.