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KSA warns Dutch bookmakers over unclear early-payout terms on draws

Regulation

The Kansspelautoriteit formally warned several online sports betting operators in the Netherlands over unclear information about early-payout offers on draw bets. The feature does not apply to draws, and the operators have revised their communications to state that limitation more clearly.

Operators must explain bet conditions clearly, including when early payout is unavailable for a particular outcome.

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Regulation

KSA warns Cruks maintenance could block new online players in November

The Netherlands’ Kansspelautoriteit (KSA) said planned maintenance could interrupt access to the Cruks exclusion register on 15 and 22 November 2026, between 9:00 and 10:00. If checks are unavailable, online operators must not admit new players whose BSN cannot be verified; land-based venues may admit them but must check their status once service returns.

The Netherlands' KSA said maintenance on 15 and 22 November 2026 could interrupt access to the Cruks gambling exclusion register, preventing online operators from admitting new players if checks cannot be completed.

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