KSA warns 711 over requiring customers to wager deposits before withdrawal
The Netherlands’ gambling authority, the KSA, warned operator 711 on 9 October 2026 over a procedure requiring some customers to wager deposited funds before receiving a refund. 711 said it introduced the procedure for anti-money-laundering checks and later took steps to prevent a recurrence; the KSA said the warning was not a fine and cautioned that further violations could prompt stronger action.
The warning clarifies that anti-money-laundering checks do not generally permit operators to require customers to wager deposited funds before withdrawal.