Feed / Enforcement & compliance
By SectorWire desk ·
The KSA has taken action against TOTO Online and 711 for licence breaches. TOTO Online received a warning, while 711 received a fine.
The actions distinguish a warning for TOTO Online from a financial penalty for 711.
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The actions address operator duty of care and restrictions on gambling advertising.
The KSA reprimand identifies withdrawal conditions requiring some customers to gamble deposited money before withdrawing it.
The warning clarifies that operators may require wagering before withdrawals only in connection with bonuses and under strict conditions.
Operators should ensure customers can return deposits to their original payment method without wagering.
Operators must meet the regulator’s strict conditions for wagering deposited funds before allowing withdrawals.
711 faces possible sanctions if it repeats the withdrawal practices, giving operators a concrete compliance consequence for imposing deposit wagering requirements.