The Netherlands Gambling Authority (KSA) says gambling businesses may use chatbots and artificial intelligence, but must not automate staff responsibilities for responsible gambling. Mindway AI welcomed the guidance and said systems should be explainable and decisions traceable.
Operators using AI for responsible gambling must retain human oversight and be able to explain how their systems work.
The day’s most important stories, free. One email a day.
Norway-based networking start-up Intro.community appointed former Microgaming and NYX Gaming Group executive David Flynn as chairman, according to the company announcement reported on 3 September 2026. Former Kindred Group executive Britt Boeskov also joined the board as the business prepares an invite-only expansion of its platform this autumn.
Mindway AI announced a partnership with Gaming1 on Monday. The companies will deploy GameScanner on Circus.nl in the Netherlands, integrating its behavioural analysis with Gaming1’s ROBIN responsible gambling framework and intervention capabilities.
Mindway AI has joined the International Association of Gaming Regulators as a silver sponsor, the company said. Its support will cover IAGR initiatives throughout the year, including education programmes and working groups on technology, responsible gambling and regulation. Mindway AI chief executive Rasmus Kjaergaard is also scheduled to speak at IAGR2026 in Lima from 19 to 22 October.
Mindway AI and GamScore announced a partnership to combine GamScore’s player-controlled financial health tracking with Mindway AI’s risk-detection technology. The companies said they plan to develop educational resources and integrated workflows, but gave no launch date, operator rollout or initial markets. Mindway AI said its technology monitors more than 9 million active players each month through existing operator partnerships.
Grandstand said it has launched the Rollcard Visa debit card for high-spending gamblers. Issued by Cross River Bank, the card allows users to transfer up to $1m per business day and includes customisable controls and cooling-off periods.