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Greece’s EEEP seeks VIP customer information from 18 operators

Regulation

Greece’s Hellenic Gaming Commission (EEEP) has reportedly requested information from all 18 licensed operators on how they register, retain and incentivise high-value players. The regulator is also considering changes to player verification, including a possible unified framework to prevent people registering multiple accounts under different identities.

The information request and possible unified verification framework could increase scrutiny of operators’ VIP practices and identity checks.

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Regulation

EEEP reviews VIP programmes and identity checks in Greece

Greece’s EEEP is reviewing online player identification and VIP programmes. Greek press reports say the regulator sent questionnaires to all 18 licensed operators about programme rules, player numbers and benefits. Reports also describe a possible central identity check using government services, which would require a legal basis.

Greece's EEEP, the Hellenic Commission for the Supervision and Control of Gambling, is examining how licensed online operators identify users and how they run programmes for VIP players, according to Greek press reports. The regulator has sent questionnaires to all 18 licensed operators, the reports say. The review covers both player identification procedures and the programmes reserved for high-value customers.

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