Caixa faces complaints over weak sales and distribution of LOTEX tickets

Caixa Econômica Federal is facing complaints from lottery retailers over sales and distribution of its LOTEX instant-ticket range, relaunched in November. Retailer representatives cited the prize structure, limited publicity and fixed-quota distribution; they said deliveries did not take place in February and March. Retailers asked Caixa to review the process before a 26 April invoice, and Caixa had not found a solution at the time of publication.