Brazil’s SPA reiterates consumer protections for regulated betting
Brazil’s Secretariat of Prizes and Betting (SPA) reiterated consumer rights in the regulated betting market on 16 March. Licensed companies must provide clear betting and payout terms, protect personal data, offer free customer service and provide responsible-gambling tools, the SPA said; unjustified withholding of funds or improper withdrawal restrictions may constitute abusive practices.
Licensed operators must meet stated service, disclosure, data-protection and responsible-gambling requirements.