Belgium’s Gaming Commission refers player-operator disputes to mediation
Source: Kansspelcommissie (Belgium)
Belgium’s Kansspelcommissie says it supervises the gambling sector but cannot mediate disputes between players and operators or intervene in individual relationships. It directs players to the operator’s customer service first, then recommends the consumer ombudsman if the parties cannot agree.
Operators are the initial channel for resolving individual player disputes before consumer mediation.