Belgian Gaming Commission presents research on EPIS exclusions
Source: Kansspelcommissie (Belgium)
Belgium's Gaming Commission met with representatives of the support sector on 13 January 2023, where researchers presented findings from a survey of excluded players. The study examined EPIS's effectiveness, players' reasons for exclusion, their gambling behaviour before and after exclusion, and their use of professional support services, the commission said.
The findings could inform operators and support services about excluded players' experiences and the use of EPIS.