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ANJ mediator reports 1,541 gambling disputes in 2024

Regulation

Source: ANJ (France)

France’s gambling mediator received 1,541 requests in 2024, according to the ANJ’s activity report published on 31 March 2025. Sports betting accounted for most requests, and 46.7% of the mediator’s proposals were accepted; the report also made four recommendations to operators, including returning player balances when accounts are closed over suspected fraud.

The recommendations give operators guidance on account closures, withdrawals and the handling of gambling disputes.

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