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ANJ fines unnamed operator €800,000 over self-exclusion failures

Enforcement & compliance

Source: ANJ (France)

France’s ANJ sanctions commission fined an unnamed licensed operator €800,000 for failures in its online self-exclusion system, the regulator said. The issue affected iOS users from 2 March 2021 to 11 December 2022 and reappeared from 29 December 2022 to 2 February 2023; requests set in months were converted into days. The decision can be appealed to the Conseil d’État within two months of notification.

Operators must ensure self-exclusion periods function correctly across their online services and applications.

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