ANJ appoints Jérôme Gallot as gambling mediator in France
Source: ANJ (France)
France’s Autorité nationale des jeux appointed Jérôme Gallot as gambling mediator from 2 December 2024, following a decision by its president, Isabelle Falque-Pierrotin. The regulator said players must first complain to an operator in writing; they may then refer a dispute to the mediator if dissatisfied with the response or if no response arrives within 20 days.
The appointment affects how players and licensed operators can resolve gambling disputes without court proceedings.