AGCOM issues guidance on responsible-gambling communication campaigns
Italy’s AGCOM published supplementary guidance on communication campaigns about gambling-related harm after a public consultation. The authority said the 16-section document clarifies how existing rules apply and creates no new obligations; it sets out criteria for campaign messages, including the use of player-protection tools and the exclusion of prompts to gamble.
Operators and media have interpretive criteria for responsible-gambling campaigns, including communications to existing account holders.